Refund policy

Return & Refund Policy

At Crimson Cutthroat, we take pride in creating unique, high-quality alternative streetwear products designed to stand out. Your satisfaction means everything to us. While we do not accept returns, we are committed to making things right if something goes wrong with your order.

No Returns Policy

Due to the limited-run nature of our products and our commitment to sustainability, we do not accept returns. Please double-check sizing, product details, and shipping information before placing your order.

Refunds

We offer refunds under the following conditions:

  • Damaged or defective items: If your item arrives damaged or has a manufacturing defect, contact us within 14 days of delivery.

  • Incorrect items: If you receive the wrong product, notify us within 14 days of receiving your order.

  • Lost shipments: If your order never arrives and tracking shows no delivery, please get in touch so we can investigate and refund where applicable.

To request a refund, email us at CrimsonCutthroatShop@gmail.com with:

  • Your order number

  • A clear photo of the item (if applicable)

  • A brief description of the issue

Once approved, refunds are processed to your original payment method within 5–10 business days.

Exclusions

Refunds will not be issued for:

  • Fit or style changes of heart – We do not offer refunds for sizing issues or personal preference. Please refer to our detailed size guide before purchasing.

  • Color differences – Slight color variations may occur due to screen displays and lighting; these are not considered defects.

  • Unauthorized returns – Items sent back to us without prior approval will not be eligible for a refund.

  • Late requests – All refund requests must be made within 14 days of delivery.

Need help?
We're here for you. Contact us anytime at CrimsonCutthroatShop@gmail.com or through our Contact page.